Privacy Policy - Neuroinvest

At Neuroinvest United Kingdom, we respect your privacy and are committed to safeguarding your personal information in accordance with UK data protection laws, including the Data Protection Act 2018 and the UK GDPR. This Privacy Policy explains what data we collect, how we use it, and the measures we take to protect your information when you interact with our services.

1. Information We Collect

We may collect the following types of information when you create an account or use our services:

Personal information Your full name, email address, phone number, and residential address.

Financial details Payment information required to process deposits and withdrawals through the platform.

Trading-related data Order history, portfolio activity, market preferences, and investment behaviour.

Technical and device data IP address, device identifiers, browser type, cookies, and activity logs generated during platform usage.

2. How We Use Your Information

Your information may be used to:

  • Create and maintain your Neuroinvest account

  • Provide access to trading services across crypto, Forex, CFDs, and stocks

  • Verify your identity to comply with KYC/AML regulatory obligations

  • Strengthen platform security and detect fraudulent activity

  • Improve platform performance through analytics and AI-driven system insights

  • Deliver service announcements, updates, or compliance notices

We only use your information for operational, legal, and service-related purposes.

3. Data Sharing

We do not sell your personal information. However, we may share data with the following authorised parties:

  • Licensed brokers and financial service partners integrated with Neuroinvest

  • Regulatory authorities, when required under UK law

  • Third-party providers (security, IT infrastructure, payment processors) bound by strict confidentiality agreements

All partners must comply with data protection obligations.

4. Security Measures

We apply advanced security protocols to protect all sensitive data. Measures include:

  • Encrypted data transmission

  • Protected servers and firewalls

  • Multi-layer authentication (including optional 2FA)

  • Continuous security monitoring

These systems help ensure the confidentiality and integrity of your account information.

5. Your Rights

As a user based in the United Kingdom, you have the right to:

  • Request access to the personal data we store

  • Request correction or deletion of inaccurate or outdated information

  • Withdraw consent for marketing communications at any time

  • Request restrictions on certain types of data processing

You may submit a request by contacting our support team.

6. Cookies Policy

We use cookies to improve user experience, analyse platform traffic, and personalise content. You may disable cookies in your browser settings, but doing so may limit certain platform functionalities.

Cookies enable us to offer smoother navigation and optimise performance for both new and returning users.